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Account Management

This role will be responsible for leading the interface between the Company and customers, and the achievement of Company sales, share and profit goals, including maintaining and developing the growth of our brands. This is a demanding role which will require drive, ambition and enthusiasm, combined with a high level of technical skills such as selling, negotiation, forecasting and commercial awareness; as well as the ability to drive high levels of Customer intimacy. As a key aspect of this role will be the daily interaction with other functions within the business, applicants will need to demonstrate success in working as part of a cross functional team.

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Key Responsibilities:​

  • Prepare an annual sales plan and deliver against agreed KPIs.

  • Deliver financial and volume forecast accuracy on monthly, quarterly and annual basis.

  • Evaluate promotional ROI to ensure the most efficient use of promotional expenditure.

  • Maintain a deep understanding of your customer, their buyers and strategies. Effectively translate customer strategies internally to align the business to mutual growth opportunities.

  • Drive thought leadership on our Categories within the Customers.

  • Develop and recommend account strategies and tactics to maximize the sales and gross profit for both parties.

  • Implement plans for excellent execution, liaising with key contacts within the Customer and internally.

  • Work as part of the cross functional team to develop Customer intimacy.

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Please note that this is not an exhaustive list of what the general responsibilities will be, and that the job description may be subject to changes according to the requirements of the organisation. You will be expected to complete all tasks within the level of your skill and ability.

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Position Criteria:

  • Degree calibre.

  • Proven successful experience at Senior National Account Manager level (or similar) within a branded FMCG business selling B2B for at least 2 trading cycles.

  • Strong understanding and experience of UK retail trade/ private label.

  • Understanding of category management process and awareness of how to use the process to generate wins.

  • Confidence and ability to develop and present compelling sales opportunities internally and externally.

  • Strong communication and interpersonal skills, both verbal and written.

  • Strong sales and negotiation skills.

  • Listens, understands and responds to customers' needs; maintains two-way, honest communication.

  • Experience of delivering results through working in cross-functional teams.

  • Exposure or understanding of consumer marketing.

  • Approaches work in a planned and prioritised manner; ambitious and proactive.

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About you:

  • A passion for selling and target driven

  • Excellent communication skills, both written and verbal

  • Strong organisational skills and to be a self-starter

  • Excellent attention to detail and accuracy

  • Good initiative and problem solving with tenacity

  • Computer literacy with experience of learning new IT systems, applications and confidence using digital systems and processes

  • To be a quick learner with the ability to retain knowledge and/or utilise available resources 

  • To be a strong team player

  • Full product and system training will be provided.

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What will differentiate you?

  • Previous experience within an account management/sales role

  • Previous experience in a business-to-business sales environment

  • Exposure to chemical industry/B2B business


Benefit:

  • Agile business with a start-up and entrepreneurial feel

  • Ambitious growth plans

  • Strong salary package including bonus structure

  • Opportunities to further your career within the UK [function] structure

  • 20 days holiday, additional annual leave purchase (up to 3 days)

  • Employee recognition & incentives

  • Pension (3% employer and 5% employee)

  • Company events

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Working Location: In-person; White City, London

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Application question(s):

  • Are you comfortable to commute to our working location?

  • Are you eligible for working in the UK?

  • Are you comfortable to travel for business ?

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